Main indexes and nearest future development prediction
Strong statistics and cute analytics
Graphs
Trends
Salary management
Comparative characteristics
Smart recommendation
Wide Targeting
Intelligent Routing
ACD
Outbound Campaign Management
Omnichannel Routing
Skills-Based Routing
Social Media Interactions
Voicemail Routing
IVR
Chat and Co-Browse
Outbound Dialing
Virtual Hold
Integration Tools
CRM Integrations
RestFUL APIs
Data-Driven Routing
Click-to-Call
Screen Pops
Administration and Management
Surveys
Omnichannel Analytics
Prebuilt Reports
Whisper Coaching, Silent Monitoring, and Barge-In
Supervisor Tools
Call Recording
Analytics and Dashboards
Administration Without IT
Workforce Management and Optimization
Full Workforce Optimization (WFO)
Gamification
Screen Recording
Performance Management
Quality Management (QM)
Workforce Management (WFM)
Coaching and Learning Tools
Speech and Text Analytics
Security Options
Seasonal Scaling
Work-Anywhere Agents
Permission-Based Access
Active Failover
Encryption
Compliant With Security Standards
Customer Engagement
Collaboration Options
Shared Directory
PBX Integration
PROMINENT CUSTOMERS
PROMINENT CUSTOMERS
Mahindra Finance, Akzo Nobel, Rural Shores
Honda, China Mobile, Deutsche Bank
Verizon Wireless, Tacoma Community College, Kay Pharmacy, Comfort Dental
Edwardian Hotels, Discovery Communications, ASOS
FGD Glass
AppAve, OfferSeven, JungleTap
BMW, Deep South, Smart Warehousing
CUSTOMER TYPES
CUSTOMER TYPES
Small Business | Medium Business | Freelancers
Small Business | Large Enterprises | Medium Business
Small Business | Large Enterprises | Medium Business
Small Business | Large Enterprises | Medium Business
Small Business | Medium Business | Freelancers
Small Business | Large Enterprises | Medium Business | Freelancers
Small Business | Large Enterprises | Medium Business | Freelancers
LANGUAGES SUPPORTED
LANGUAGES SUPPORTED
English, Germany, India, Japan
English
English
English
English
English
English
SUPPORT TYPES
SUPPORT TYPES
Phone
Ticket
Training
Phone
Training
Ticket
Training
Phone
Live Support
Phone
Live Support
Ticket
Training
Live Support
Training
Phone
Live Support
Ticket
CONTACT PHONE
CONTACT PHONE
1-800-200-0820
+1-305-900-2001
+61-3-8416-6000
+1.866.971.0933
+1-877-323-8684
CONTACT EMAIL
CONTACT EMAIL
support@cloudagent.in
info@dotcms.com
support@wheniwork.com
support@looop.co
info@wordstream.com
info@orangear.com
COMPANY'S ADDRESS
COMPANY'S ADDRESS
Ozonetel Systems Pvt. Ltd. 6-3-1090/B, 1st Floor, Mayank Towers Raj Bhavan Road, Somajiguda, Hyderabad, Andhra Pradesh 500082, India
3059 Grand Avenue, Suite 300 Miami, FL, 33133 USA
When I Work, Inc., 60 Plato Blvd. Suite 150, Saint Paul, Minnesota 55107
130 Walnut St. Cremorne VIC 3121 Australia
WordStream Inc. 177 Huntington Ave., 15th Floor Boston, MA, 02115
20 Davis Drive Belmont, CA 94002 USA
PRICING DETAILS
PRICING DETAILS
Pricing available by quote. Contact CloudAgent directly to discuss pricing details.
dotCMS’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
When I Work Time Clock has two pricing options and you can immediately start for free. Here are the details of the plans:
Free
Up to 75 Employees
10-day Schedule Builder
Availability & Time-off Requests
Group Messaging & Chat
Shift Trading
iPhone and Android Apps
Premium – by quote
For more than 75 employees
Advanced Schedule Builder
Enhanced Team Messaging
Job Sites / Multiple Locations
OpenShifts
Optional Time & Attendance
Payroll Integrations
Shift Acknowledgment
Looop offers five SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your business:
Team – $59/month
Up to 10 Users
Free live demo
Unlimited learning topics
Unlimited quizzes and workbooks
Video & screencast uploads
Mobile-ready delivery
Flexible roles and permissions
Real-time user tracking
Secure cloud hosting
Automatic content backups
Friendly tech support
Small Business – $199/month
All Features
Up to 50 Users
Mid-Size – $499/month
All Features
Up to 250 Users
Enterprise – $749/month
All Features
Up to 500 users
More than 500 Users – By quote
Wordstream Advisor provides competitive product rates for businesses and organizations looking for a top class PPC software. Users can get standard bundles based on their expenses and duration of their searches and campaigns, They can also contact WordStream for a more custom approach. Each product plans also come with a free trial period.
6-Month Commitment (monthly billing)
$294/month for search spend up to $2,500/month
$414/month for search spend between $2,500 – $5,000/month
$514/month for search spend between $5,000 – $10,000/month
$769/month for search spend between $10,000 – $25,000/month
Contact Wordstream for search spend over $25,000/month
12-Month Commitment (monthly billing)
$264/month for search spend up to $2,500/month
$374/month for search spend between $2,500 – $5,000/month
$464/month for search spend between $5,000 – $10,000/month
$694/month for search spend between $10,000 – $25,000/month
Contact Wordstream for search spend over $25,000/month
Annual Pre-Pay (Save 20%)
$244/month for search spend up to $2,500/month
$334/month for search spend between $2,500 – $5,000/month
$414/month for search spend between $5,000 – $10,000/month
$619/month for search spend between $10,000 – $25,000/month
Contact Wordstream for search spend over $25,000/month
OranGear’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
RingCentral Contact Center offers three flexible payment plans that are available by quote. These are priced according to the number of features you will be needing, and the type of service you require.
Basic Plan – By Quote
Focuses mostly on inbound and outbound voice calls. This includes:
Support for inbound and outbound call centers 1 port / agent
Standard IVR and ACD capabilities
Advanced Plan – By Quote
Focuses mostly on integrations and omnichannel communications. This includes:
Support for inbound and outbound call centers 1 port / agent
Standard IVR and ACD
Omnichannel capabilities (chat, SMS, email)
Ultimate Plan – By Quote
Focuses mostly on blended outbound dialers. This includes:
Support for inbound and outbound call centers 1 port / agent
Apart from integration with all leading CRM systems, helpdesk software and analytics engines, CloudAgent has also been integrated with vertical-specific software like patient care software, real estate software, back-end support software etc.
dotCMS offers RESTful API, which means you can connect it to virtually any third-party system or business application. Prominent integrations include:
Salesforce
HubSpot
Marketo
Magento
SharePoint
Brightcove
When I Work Time Clock supports the following integrations:
QuickBooks
QuickBooks Online
When I Work Scheduling
ZenPayroll
No information available.
WordStream supports integrations with the following business systems and applications:
Google AdWords
BingAds
Orangear integrates with the following business systems and applications:
Appsflyer
Kocahava
Android SDK
RingCentral Contact Center can integrate seamlessly with a number of ready-to-use connectors as well as third-party applications to help you personalize your user experience. The platform also offers open APIs to help you tailor the platform to your specific business needs. Some of the integrations it can support include:
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